Knowledgebase
General Email Setup
Posted by Administrator Support on 28 June 2015 08:04 AM

General Email Setup

 

This article requires that you have your own domain name and a valid email address with this domain name setup. You will need to have the correct password and the domain should be pointing to your QuickHost account. In this example we will use info@yourdomain.com.

 

 

There are two different types of email access, POP3 (Post Office Protocol) or IMAP(Internet Message Access Protocol). There are differences between both types and some preferences either way.  Here are the typical email account settings depending on if you want to use POP3 or IMAP.

 

POP3

Incoming Mail Server: mail.yourdomain.com

Outgoing Mail Server: mail.yourdomain.com

 

The basic idea here, is that you should enter a domain that resolves to your QuickHost hosting account IP address, which you can find inside of your Control Panell. This will allow your email application or device to go to the right server.

 

Incoming Port: 110

Outgoing Port: 25 (or in some cases 587)

 

SSL Options: Off (makes it the easiest to setup)

 

Please also ensure that you have your outgoing mail server set to authenticate. This setting varies depending on your email client.

 

There are two possible formats for your username, depending on how your account is setup.

 

Username: (your full email address) or (everything before @)

 

Please be sure your username is entered all lowercase , for example info for info@yourdomain.com. 

 

 

IMAP

Incoming Mail Server: mail.yourdomain.com

Outgoing Mail Server: mail.yourdomain.com

 

Incoming Port: 143

Outgoing Port: 25 (or in some cases 2525)

 

SSL Options: Off (makes it the easiest to setup)

 

Please also ensure that you have your outgoing mail server set to authenticate. This setting varies depending on your email client.

 

There are two possible formats for your username, depending on how your account is setup.

 

Username: (your full email address) or (everything before @)

 

Please be sure your username is entered all lowercase. For example info for info@yourdomain.com. 

 

 

  

Need help deciding what ports you should use?

 

You also need to make sure you are using the right, port, like a room or suite number to specify the correct process on the server. The correct ports for your email setup depends on your QuickHost account, how you are viewing your email, and your local internet service provider (ISP).

 

Incoming Ports - This only affects you receiving emails on your device or email program

POP3 : 110

POP3 with SSL/TLS: 995

IMAP : 143

IMAP with SSL/TLS: 993

 

Outgoing Ports  - This only affects you sending out emails

Default SMTP**: 25

**Please note that many ISPs have started to block direct connections on port 25. You can check with your ISP or try one of these alternates. Contact support if you have questions on what is available.

 

Alternate SMTP (if available on your account):  587 / 2525

 

 

 Please let us know if you are encountering any difficulty setting up your email application or device. While we cannot provide guarantees for applications that we do not provide, we can try making sure you have the correct information for your specific email address. Contact Help Desk for more assistance.

 


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